Frequently Asked Questions

Everything you need to know about your order and our collections.

What are your shipping options within the UK?

We offer standard delivery (3-5 business days) and express shipping (1-2 business days) via Royal Mail and DPD. Free standard shipping is available on all orders over £75.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to generate a prepaid return label.

How do I know which size to order?

Each product page features a detailed size guide with measurements in both centimeters and inches. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and Klarna for buy-now-pay-later options.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

Are your materials sustainably sourced?

We are committed to ethical fashion. Most of our core collection is made from 100% organic cotton and recycled polyester to ensure high quality with a lower environmental impact.